Can't install windows 10 or 11 , fails at 78-79% range

win 77MPO WIN 77 merupakan partner kerjasama resmi dari Mutu Pelayanan Kesehatan yang bertugas untuk menyediakan berbagai sumber pembelajaran dalam bidang mutuI recently bought a refurbished 2022 Hp Envy. I am trying to update to windows 11 but the percentage has been stuck at 77%. I've already tried everything from troubleshooting,